Contact Us
Got a question about how we rank fastest-redemption sweepstakes casinos, spotted something out of date, or want to flag an experience with one of the platforms listed on clubjerseys.us? This page tells you how to reach us and what we can (and can't) help with.
How to Reach Us
The quickest way to contact the New Sweepstakes Casinos team is by email at [email protected]. We read every message and try to respond within a couple of business days, though it can take a little longer during busy periods.
When you write in, it helps to include:
- Which sweepstakes casino your message relates to, if any
- The specific page or offer you're referring to (a link or screenshot helps)
- A clear description of what you noticed, asked, or experienced
What We Can Help With
We're a comparison and review site, not a casino operator, so our role is to research and present information — not to process redemptions, verify accounts, or resolve disputes on a platform's behalf. That said, we're glad to hear from readers on things like:
- Corrections to an operator's welcome offer, eligible states, or redemption terms
- Feedback on your own experience with a sweepstakes coin casino's sign-up, gameplay, or Sweeps Coins redemption process
- Suggestions for casinos or features you'd like to see us cover
- General questions about how the sweepstakes model works, including Gold Coins versus Sweeps Coins
- Reports of broken links, outdated ratings, or anything else that looks off on the site
What to Contact the Operator About Instead
Because sweepstakes casinos are run by independent companies, some matters need to go directly to the platform in question rather than to us. This includes:
- Account access, login issues, or password resets
- Identity verification (KYC) status for a specific redemption request
- The status of a Sweeps Coins prize redemption or payout timing
- Billing questions related to a Gold Coin package purchase
- Complaints tied to a specific transaction on their platform
Each operator publishes its own support contact and terms of service — check the casino's site directly for the fastest resolution on account-specific matters.
Questions About Legality and Responsible Play
If your question is about whether sweepstakes casinos are available where you live, remember that availability varies by state and can change without much notice — we can point you toward general information, but we can't give legal advice about your specific situation. For questions about setting limits or getting support around gambling-style play, our responsible gambling page has resources worth reviewing. If you'd like to understand more about who we are and how we put this site together, visit our About Us page, and our terms and conditions cover the rules for using clubjerseys.us itself.
A Note on Response Times
We're a small editorial team, so while we do our best to reply promptly, some messages — particularly detailed corrections or research requests — take longer to look into properly than a quick question would. If you haven't heard back after a week, feel free to follow up; messages occasionally get lost in spam filters.